We are happy to refund or exchange any product that is unworn (with the labels still attached) within 14 days of purchase.

Please note we do not cover your return costs or refund the original postage payment.

Please enclose your Full name and delivery address with your return, so that we can  successfully process your return.

(Please obtain proof of purchase just incase your order is lost on its way back to us).

All returns will be completed within 5 working days of return being received.

Unfortunately we are unable to return the following items (worn or unworn):
• Hair extensions (3/4 Pieces, Plaits, Ponytails, Clip ins.
• Fascinators & Head wear
• Earrings
• Beauty Products
• Swimwear
• Tights

Thanks again for shopping with us!!

XOX